Privacy policy.

Bamboo Bay Pilates & Functional Movement Studio

At Bamboo Bay Pilates & Functional Movement Studio, we care about your personal data, store it safely, and treat it with respect.

1. Introduction

Welcome to Bamboo Bay Pilates & Functional Movement Studio.

Bamboo Bay Pilates & Functional Movement Studio ("us", "we", or "our") operates this website (hereinafter referred to as "Service"). This Privacy Policy governs your visit to our website and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as in our Terms and Conditions.

Our Terms and Conditions ("Terms") govern all use of our Service and together with this Privacy Policy constitute your agreement with us.

2. Definitions

Service means the Bamboo Bay Pilates & Functional Movement Studio website.

Personal Data means data about a living individual who can be identified from those data, or from those data and other information either in our possession or likely to come into our possession.

Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies are small files stored on your device (computer or mobile device).

Data Controller means a natural or legal person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are the Data Controller of your data.

Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject is any living individual who is the subject of Personal Data.

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  1. First name and last name

  2. Phone number

  3. Country of residence

  4. Cookies and Usage Data

We may use your Personal Data to contact you with information about classes, schedules, or other information that may be of interest to you. You may opt out of receiving any or all of these communications from us at any time by contacting us directly via WhatsApp or email.

Usage Data

We may also collect information that your browser sends whenever you visit our Service ("Usage Data"). This Usage Data may include information such as your device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of cookies we use:

  1. Session Cookies: to operate our Service

  2. Preference Cookies: to remember your preferences and settings

  3. Security Cookies: for security purposes

  4. Analytics Cookies: to understand how visitors use our website

For full details on the cookies we use, please refer to our Cookie Policy.

5. Use of Data

Bamboo Bay Pilates & Functional Movement Studio uses the collected data for the following purposes:

  1. To provide and maintain our Service

  2. To notify you about changes to our Service

  3. To provide customer support

  4. To gather analysis or valuable information so that we can improve our Service

  5. To monitor the usage of our Service

  6. To detect, prevent, and address technical issues

  7. To fulfil any other purpose for which you provide it

  8. To carry out our obligations and enforce our rights arising from any arrangements entered into between you and us

  9. To provide you with information about classes, schedules, and events where you have requested this

  10. For any other purpose with your consent

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies.

Usage Data is generally retained for a shorter period, except when this data is used to improve the functionality or security of our Service, or we are legally obligated to retain it for longer.

7. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Thailand and choose to provide information to us, please note that we transfer the data, including Personal Data, to Thailand and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Bamboo Bay Pilates & Functional Movement Studio will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organisation or country unless adequate controls are in place, including the security of your data and other personal information.

8. Disclosure of Data

We may disclose personal information that we collect, or that you provide, in the following circumstances:

  1. Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

  2. Business Transaction. If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

  3. Other cases. We may also disclose your information:

    • To contractors and service providers we use to support our business (such as our website platform, Squarespace)

    • To fulfil the purpose for which you provide it

    • For any other purpose disclosed by us when you provide the information

    • With your consent in any other cases

    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the studio, our clients, or others

9. Security of Data

The security of your data is important to us. Please remember, however, that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our current Service Providers include:

  • Squarespace — website hosting and content management

  • Google Analytics — website usage analytics

  • WhatsApp — client communication and class bookings

  • Meta (Instagram and Facebook) — social media presence

11. Analytics

We use Google Analytics to monitor and analyse the use of our Service. Google Analytics collects information such as how often users visit the website, which pages they visit, and what other sites they visited before arriving. We use this information only to improve our Service. Google Analytics collects only the IP address assigned to you on the date you visit, rather than your name or other personally identifying information.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

12. Links to Other Sites

Our Service may contain links to other sites that are not operated by us, including our resort partners at bamboobayecoresort.com, coconutbayresorts.com, and booking.com. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the date at the top of this document.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@bamboobaypilates.com